999bd Terms and Conditions

These terms and conditions form a legal agreement that applies to all use of services on the 999bd platform. When you create an account on the 999bd website, log in, or begin using any service, it is assumed that you have read, understood, and fully agreed to these terms.

If you disagree with any part of these terms, please stop using our services. You may read our Frequently Asked Questions (FAQ) or contact our support team via 24/7 live chat.

1.1 Definitions

• "Platform" means the 999bd website, mobile app, and all related digital services.
• "User" means anyone who has created or is attempting to create an account.
• "Services" means casino games, sports betting, live games, and related features.
• "Balance" means all funds held in a user's account.

1.2 Language and Interpretation

These terms have been prepared in Bengali. In the event of any ambiguity, the interpretation of the 999bd customer support team shall be final. For assistance, you may contact us via live chat or email — support is available in both Bengali and English.

To open an account and use services on 999bd, you must meet the eligibility requirements below. If you do not meet these requirements, you are not entitled to create an account, and any account that is created may be closed at any time.

2.1 Age Requirement

You must be at least 21 years old to use any service on 999bd. No one under the age of 21 may register. Proof of age may be requested during account verification.

2.2 Single Account Policy

Each person is allowed only one account. Creating multiple accounts from the same person, same device, same IP address, or same payment method is strictly prohibited. If this rule is broken, all related accounts will be permanently closed and balances may be forfeited.

2.3 Accurate Information

You must provide true and accurate information when registering. Providing a false name, date of birth, mobile number, or payment details will result in account closure, and any deposited funds may not be returned. If you need to update your information, please contact our support team.

2.4 Account Security

It is your responsibility to keep your password and login details confidential. Sharing your account details with anyone else is prohibited. If you suspect any unauthorised access to your account, notify our support team immediately.

The following payment methods are currently available to add funds to your 999bd account: bKash, Nagad, Rocket, and bank transfer (for example: Dutch-Bangla Bank, Islami Bank, BRAC Bank).

3.1 Minimum Deposit

The minimum deposit amount by any method is ৳100. Deposits below this amount will not be accepted and will not be processed.

3.2 Own Payment Method

You may only use a payment account registered in your own name. Depositing through a third party is prohibited. If this cannot be confirmed, account verification may be required.

3.3 Processing

After a payment is successfully completed, your balance is generally updated quickly. If there is a delay due to technical reasons, our support team is available 24/7 to assist.

The same payment methods can be used to withdraw winnings from 999bd: bKash, Nagad, Rocket, and bank transfer.

4.1 Minimum Withdrawal

The minimum amount for any single withdrawal request is ৳500. Amounts below this cannot be processed.

4.2 Processing Time

After a withdrawal request is approved, funds generally reach your account within 5 to 30 minutes. However, bank transfer payments may take additional time depending on the bank's own processing schedule.

4.3 Verification and Approval

Identity verification must be completed before a withdrawal can be made. To withdraw funds obtained from a bonus, the relevant wagering requirements must be met. Incomplete verification may cause delays in processing your request.

4.4 Reasons for Rejection

• Account verification is incomplete.
• Bonus wagering requirements have not been met.
• Evidence of multiple accounts or suspicious activity.
• The withdrawal method differs from the deposit method.

999bd offers promotional offers to registered users from time to time. These offers are subject to specific conditions, and bonuses may be forfeited if those conditions are not met.

5.1 Welcome Bonus

5.2 Bonus Usage Rules

• Bonuses are for wagering purposes only and cannot be withdrawn directly.
• Multiple bonuses cannot be used at the same time unless the promotion explicitly states otherwise.
• If bonus abuse is found — such as attempting to meet wagering requirements through low-risk bets — the bonus and any associated winnings will be cancelled.
• 999bd reserves the right to grant and withdraw bonuses.

5.3 VIP Program

The 999bd VIP program has three tiers: Bronze (weekly cashback up to 0.5%), Silver (weekly cashback up to 1.0%), and Gold (weekly cashback up to 1.5%). Cashback is paid at the applicable rate on total net losses for the week. For example: a Silver member with ৳20,000 net losses in a week will receive ৳20,000 × 1.0% = ৳200 cashback.

999bd offers various types of games including slots, live casino, sports betting, and fishing games. Each game or betting section may have its own rules, which are displayed within the relevant game.

6.1 Technical Errors

Incorrect results, incorrect odds, or unusual payouts displayed due to a technical error or software fault are not valid. In such situations, our platform reserves the right to void the relevant bets or transactions.

6.2 Disconnection

If your internet connection drops during a game, the round that was already in progress is generally completed and the result recorded. Once your connection is restored, you can check your history and report any discrepancy to the support team.

6.3 Prohibited Activities

• Using software bots or automated betting tools.
• Group strategies to meet bonus conditions (bonus hunting).
• Attempting to predetermine or manipulate game outcomes.
• Fraudulent activity against other users.

If any of these prohibitions are found to have been broken, the account will be suspended immediately and all winnings may be cancelled.

999bd believes that online gaming should be a form of entertainment and that no one should suffer financial or mental harm from it. To this end, we strictly follow responsible gaming policies.

For your safe gaming experience, detailed information on 999bd's deposit limits, self-exclusion, and support options is available on our Responsible Gaming Policy page.

7.1 Protection of Minors

If your device is accessible to minors, use parental control software and keep your account logged out. If a minor uses your account, full responsibility lies with the account holder.

999bd is committed to protecting your personal information. Necessary information is collected during account registration, transactions, and platform use, and is used only to provide services and ensure security.

Details on how your information is collected, stored, and used can be found in our Privacy Policy. This policy forms an integral part of these terms.

8.1 Data Sharing

Your personal information is not sold to third parties. However, certain information may be shared for payment processing, technical support, or to meet applicable legal obligations.

8.2 Cookies and Tracking

Our platform uses cookies to improve the user experience and monitor security. Continued use of the platform will be taken as consent to the cookie policy.

8.3 SSL Security

All data transmission is secured through SSL encryption. Payment-related information is stored separately on encrypted servers.

In certain situations, 999bd reserves the right to suspend or permanently close an account. Users are generally notified before such a decision is made, but if fraud is detected, immediate action may be taken.

9.1 Reasons for Suspension

• Violation of any clause of these terms.
• Opening an account or claiming a bonus using false information.
• Suspicious or fraudulent transactions.
• Attempting to compromise the security of our platform.
• The user's own request (self-exclusion).

9.2 Balance After Account Closure

If an account is closed due to a policy violation, the decision on any remaining balance will depend on the outcome of the investigation. If an account is closed under normal circumstances, any valid balance will be returned.

9.3 Self-Exclusion and Limits

Any user may request to temporarily deactivate or permanently close their own account. Our support team is available 24/7 for this.

999bd reserves the right to amend or update these terms and conditions at any time. After any change, the updated terms will be published on this page with the date of the change noted. If significant changes are made, registered users will be notified where possible.

10.1 Severability

If any specific clause of these terms is found to be unenforceable for any reason, this will affect only that clause. All remaining clauses will remain fully in effect.

10.2 Limitation of Liability

999bd's liability is limited for losses caused by technical failures, third-party errors, or circumstances beyond reasonable control. For more details on this, see the information on our about page or more details about 999bd.

10.3 Entire Agreement

These terms and conditions, the privacy policy, and any relevant section-specific rules together form the entire agreement between 999bd and the user. No verbal or unwritten promises beyond this are valid.